UNDER CONSTRUCTION

Why a request is not answered


If you not even get a diagnostic message describing the reason of an erroneous request, a more severe issue is at stake.

On our side, the programs might have been stopped, paused, or are overloaded. Have a look at the queue page to find out.

There is a long list of issues originating on the user's side. A couple of them relate to measures fending off spams and hacks, and your job might have implied or created a pattern that looked like an untoward request.

The sender's address is blacklisted. If you think there is no good reason or if you have learned a lesson in a former issue leading to get blacklisted, write an email to hgs_kanelbulle_chalmers.se, so we can revise the system's behaviour.

Default values are used for all elements except
  in the text area where you specify your stations
  the ocean tide model
A common field element that spammers simply copy is the default value of the (ocean tide) model, DFLT. Such doesn't exist. It's simply a trap. A request for model DFLT goes the same way as above.

Filling out the site form:
The strict column format is shown together with an instructive comment inside the form window. If a site is not within 10 km from the earth's surface, a warning is issued already at the http stage.

Blank space is required for filling, not tabs. It must be the character ASCII 32 decimal, 20 hex, usually generated by the space bar on your keyboard. If characters above ASC 127 (dec) or hex-coded characters appear, the request is termed SPAM. Reason: Abusers send mail directly to the services' email address with form elements copied from the home page, but instead of sites they enter rubbish like text, links, photos, typically with a lot of hex-translations base64 encoding and/or html-markup. That stuff goes straight into /dev/null.

However, the DFLT model can have been selected in an otherwise perfect request. Soon there will be extended parsing so that the sender receives an e-mail asking to resend the request for one of the legal models. This will be the only circumstance on which the system will contact a sender.

The service dismisses request that are in UNICODE, UTF8, or contain html markup. If you send your requests by e-mail to loading _kanelbulle_barre.oso.chalmers.se, make sure the mail composer produces only bare and plain ASCII, no markups.

Site names may contain alphanumeric characters plus a few others (sorry, we should give a list of permissible symbols here), but accented characters must be avoided. Some problematic characters are rejected at the http-page with the unspecific message "garbled". For instance, a slash `/ ยด is not allowed. Spaces are discouraged as they are interpreted to separate site name and monument code. Two separate spaces (like in "Bar Le Duc"), and the loading calculation runs havoc! Use a contiguous set of spaces to delimit a site name and its IERS monument code, if it has one at all.
You can use an underscore to replace blankspaces in the station name, Bar_Le_Duc.

Preliminarily:
Legitimate are  \ " ' - _ ? &
Illegitimate are / $
Untested yet:  : ; . = ( ) [ ] { } !